Fan Engagement Hub
Fan Engagement Index
NB: This is just the overall table for 2020/2021. The All Time Table is also available without Fan Engagement Network membership. If you want to explore more, including individual tables for each section, case studies and more commentary about the Fan Engagement Index for the 2020/2021 season, join the Fan Engagement Network for free and explore the Hub.
Recent events in football have sharpened the focus on the relationship between fans and their clubs, but whatever is going on, it’s our mission to make Fan Engagement more easily understood, measured and improved. But we’re not only about league tables. The Fan Engagement Index also picks out some of the detail of what clubs are doing, and shares it more widely than might otherwise happen. We hear a lot about how clubs are so different from each other, but we think they share the same DNA, and so should share more of how they do their Fan Engagement.
Whether it helps you in your work, your research, or just helps you to understand your club or Fan Engagement better, we hope you find the Fan Engagement Index useful. And don’t forget to listen to the Fan Engagement Pod, with experts and interesting guests each week.
Place | Club | Division | Dialogue Pts | Governance Pts | Transparency Pts | Overall Pts |
 | Exeter City | League Two | 60 | 80 | 55 | 195 |
 | Cambridge United | League Two | 65 | 65 | 45 | 175 |
 | Carlisle United | League Two | 70 | 65 | 35 | 170 |
4 | AFC Wimbledon | League One | 45 | 65 | 60 | 170 |
5 | Lincoln City | League One | 75 | 50 | 40 | 165 |
6 | Newport County | League Two | 50 | 80 | 30 | 160 |
7 | Reading | Championship | 75 | 25 | 50 | 150 |
8 | Norwich City | Championship | 60 | 45 | 45 | 150 |
9 | Doncaster Rovers | League One | 60 | 65 | 15 | 140 |
10 | Bristol Rovers | League One | 60 | 40 | 35 | 135 |
11 | Plymouth Argyle | League One | 70 | 35 | 20 | 125 |
12 | Swansea City | Championship | 60 | 40 | 25 | 125 |
13 | Oldham Athletic | League Two | 45 | 60 | 20 | 125 |
14 | Portsmouth | League One | 75 | 45 | 0 | 120 |
15 | Tranmere Rovers | League Two | 60 | 45 | 15 | 120 |
16 | Luton Town | Championship | 75 | 35 | 0 | 110 |
17 | Barrow | League Two | 45 | 50 | 15 | 110 |
18 | Grimsby Town | League Two | 45 | 65 | 0 | 110 |
19 | Leyton Orient | League Two | 40 | 35 | 35 | 110 |
20 | Everton | Premier League | 65 | 25 | 15 | 105 |
21 | Millwall | Championship | 55 | 35 | 15 | 105 |
22 | Crawley Town | League Two | 40 | 30 | 35 | 105 |
23 | Brentford | Championship | 40 | 50 | 15 | 105 |
24 | Rochdale | League One | 35 | 35 | 35 | 105 |
25 | Crewe Alexandra | League One | 35 | 50 | 20 | 105 |
26 | Accrington Stanley | League One | 65 | 30 | 5 | 100 |
27 | Walsall | League Two | 55 | 25 | 20 | 100 |
28 | Bradford City | League Two | 45 | 20 | 35 | 100 |
29 | Shrewsbury Town | League One | 45 | 35 | 20 | 100 |
30 | Milton Keynes Dons | League One | 55 | 20 | 20 | 95 |
31 | Cheltenham Town | League Two | 40 | 50 | 5 | 95 |
32 | Queens Park Rangers | Championship | 20 | 35 | 35 | 90 |
33 | Barnsley | Championship | 50 | 35 | 0 | 85 |
34 | Ipswich Town | League One | 35 | 35 | 15 | 85 |
35 | Southampton | Premier League | 30 | 25 | 30 | 85 |
36 | Brighton & Hove Albion | Premier League | 30 | 35 | 20 | 85 |
37 | Leicester City | Premier League | 45 | 35 | 0 | 80 |
38 | Fulham | Championship | 35 | 30 | 15 | 80 |
39 | Blackburn Rovers | Championship | 30 | 20 | 30 | 80 |
40 | Burnley | Premier League | 30 | 35 | 15 | 80 |
41 | Cardiff City | Championship | 30 | 35 | 15 | 80 |
42 | Southend United | League Two | 40 | 20 | 15 | 75 |
43 | Sunderland | League One | 40 | 35 | 0 | 75 |
44 | Manchester United | Premier League | 25 | 35 | 15 | 75 |
45 | Peterborough United | League One | 35 | 35 | 0 | 70 |
46 | Northampton Town | League Two | 25 | 25 | 20 | 70 |
47 | Huddersfield Town | Championship | 20 | 35 | 15 | 70 |
48 | Stoke City | Championship | 20 | 35 | 15 | 70 |
49 | Fleetwood Town | League One | 15 | 35 | 20 | 70 |
50 | Port Vale | League Two | 15 | 35 | 20 | 70 |
51 | Sheffield United | Premier League | 15 | 35 | 20 | 70 |
52 | Stevenage | League Two | 15 | 35 | 20 | 70 |
53 | Wigan Athletic | League One | 0 | 35 | 35 | 70 |
54 | Morecambe | League Two | 45 | 20 | 0 | 65 |
55 | Scunthorpe United | League Two | 45 | 20 | 0 | 65 |
56 | Rotherham United | Championship | 40 | 25 | 0 | 65 |
57 | West Ham United | Premier League | 40 | 25 | 0 | 65 |
58 | Manchester City | Premier League | 35 | 15 | 15 | 65 |
59 | Wolverhampton Wanderers | Premier League | 35 | 15 | 15 | 65 |
60 | Bristol City | Championship | 30 | 35 | 0 | 65 |
61 | Wycombe Wanderers | Championship | 30 | 35 | 0 | 65 |
62 | Blackpool | League One | 15 | 35 | 15 | 65 |
63 | Hull City | League One | 15 | 35 | 15 | 65 |
64 | Sheffield Wednesday | Championship | 15 | 35 | 15 | 65 |
65 | Aston Villa | Premier League | 40 | 20 | 0 | 60 |
66 | Nottingham Forest | Championship | 30 | 10 | 20 | 60 |
67 | Tottenham Hotspur | Premier League | 30 | 15 | 15 | 60 |
68 | Oxford United | League One | 45 | 0 | 10 | 55 |
69 | AFC Bournemouth | Championship | 30 | 10 | 15 | 55 |
70 | Coventry City | Championship | 20 | 20 | 15 | 55 |
71 | Forest Green Rovers | League Two | 20 | 20 | 15 | 55 |
72 | West Bromwich Albion | Championship | 20 | 20 | 15 | 55 |
73 | Liverpool | Premier League | 20 | 35 | 0 | 55 |
74 | Middlesbrough | Championship | 15 | 25 | 15 | 55 |
75 | Birmingham City | Championship | 15 | 35 | 0 | 50 |
76 | Colchester United | League Two | 35 | 10 | 0 | 45 |
77 | Crystal Palace | Premier League | 30 | 0 | 15 | 45 |
78 | Derby County | Championship | 25 | 20 | 0 | 45 |
79 | Arsenal | Premier League | 15 | 15 | 15 | 45 |
80 | Watford | Premier League | 25 | 15 | 0 | 40 |
81 | Chelsea | Premier League | 20 | 5 | 15 | 40 |
82 | Charlton Athletic | League One | 15 | 25 | 0 | 40 |
83 | Preston North-End | Championship | 10 | 25 | 5 | 40 |
84 | Leeds United | Premier League | 15 | 20 | 0 | 35 |
85 | Salford City | League Two | 10 | 20 | 5 | 35 |
86 | Mansfield Town | League Two | 10 | 25 | 0 | 35 |
87 | Newcastle United | Premier League | 20 | 10 | 0 | 30 |
88 | Gillingham | League One | 10 | 20 | 0 | 30 |
89 | Burton Albion | League One | 0 | 25 | 0 | 25 |
90 | Bolton Wanderers | League Two | 20 | 0 | 0 | 20 |
91 | Harrogate Town | League Two | 0 | 20 | 0 | 20 |
92 | Swindon Town | League Two | 0 | 10 | 0 | 10 |