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Fan Engagement Index

NB: This is just the overall table for 2020/2021. The All Time Table is also available without Fan Engagement Network membership. If you want to explore more, including individual tables for each section, case studies and more commentary about the Fan Engagement Index for the 2020/2021 season, join the Fan Engagement Network for free and explore the Hub.

Recent events in football have sharpened the focus on the relationship between fans and their clubs, but whatever is going on, it’s our mission to make Fan Engagement more easily understood, measured and improved. But we’re not only about league tables. The Fan Engagement Index also picks out some of the detail of what clubs are doing, and shares it more widely than might otherwise happen. We hear a lot about how clubs are so different from each other, but we think they share the same DNA, and so should share more of how they do their Fan Engagement.

Whether it helps you in your work, your research, or just helps you to understand your club or Fan Engagement better, we hope you find the Fan Engagement Index useful. And don’t forget to listen to the Fan Engagement Pod, with experts and interesting guests each week.

Read the press release

Place

Club

Division

Dialogue Pts

Governance Pts

Transparency Pts

Overall Pts

Exeter City

League Two

60

80

55

195

Cambridge United

League Two

65

65

45

175

Carlisle United

League Two

70

65

35

170

4

AFC Wimbledon

League One

45

65

60

170

5

Lincoln City

League One

75

50

40

165

6

Newport County

League Two

50

80

30

160

7

Reading

Championship

75

25

50

150

8

Norwich City

Championship

60

45

45

150

9

Doncaster Rovers

League One

60

65

15

140

10

Bristol Rovers

League One

60

40

35

135

11

Plymouth Argyle

League One

70

35

20

125

12

Swansea City

Championship

60

40

25

125

13

Oldham Athletic

League Two

45

60

20

125

14

Portsmouth

League One

75

45

0

120

15

Tranmere Rovers

League Two

60

45

15

120

16

Luton Town

Championship

75

35

0

110

17

Barrow

League Two

45

50

15

110

18

Grimsby Town

League Two

45

65

0

110

19

Leyton Orient

League Two

40

35

35

110

20

Everton

Premier League

65

25

15

105

21

Millwall

Championship

55

35

15

105

22

Crawley Town

League Two

40

30

35

105

23

Brentford

Championship

40

50

15

105

24

Rochdale

League One

35

35

35

105

25

Crewe Alexandra

League One

35

50

20

105

26

Accrington Stanley

League One

65

30

5

100

27

Walsall

League Two

55

25

20

100

28

Bradford City

League Two

45

20

35

100

29

Shrewsbury Town

League One

45

35

20

100

30

Milton Keynes Dons

League One

55

20

20

95

31

Cheltenham Town

League Two

40

50

5

95

32

Queens Park Rangers

Championship

20

35

35

90

33

Barnsley

Championship

50

35

0

85

34

Ipswich Town

League One

35

35

15

85

35

Southampton

Premier League

30

25

30

85

36

Brighton & Hove Albion

Premier League

30

35

20

85

37

Leicester City

Premier League

45

35

0

80

38

Fulham

Championship

35

30

15

80

39

Blackburn Rovers

Championship

30

20

30

80

40

Burnley

Premier League

30

35

15

80

41

Cardiff City

Championship

30

35

15

80

42

Southend United

League Two

40

20

15

75

43

Sunderland

League One

40

35

0

75

44

Manchester United

Premier League

25

35

15

75

45

Peterborough United

League One

35

35

0

70

46

Northampton Town

League Two

25

25

20

70

47

Huddersfield Town

Championship

20

35

15

70

48

Stoke City

Championship

20

35

15

70

49

Fleetwood Town

League One

15

35

20

70

50

Port Vale

League Two

15

35

20

70

51

Sheffield United

Premier League

15

35

20

70

52

Stevenage

League Two

15

35

20

70

53

Wigan Athletic

League One

0

35

35

70

54

Morecambe

League Two

45

20

0

65

55

Scunthorpe United

League Two

45

20

0

65

56

Rotherham United

Championship

40

25

0

65

57

West Ham United

Premier League

40

25

0

65

58

Manchester City

Premier League

35

15

15

65

59

Wolverhampton Wanderers

Premier League

35

15

15

65

60

Bristol City

Championship

30

35

0

65

61

Wycombe Wanderers

Championship

30

35

0

65

62

Blackpool

League One

15

35

15

65

63

Hull City

League One

15

35

15

65

64

Sheffield Wednesday

Championship

15

35

15

65

65

Aston Villa

Premier League

40

20

0

60

66

Nottingham Forest

Championship

30

10

20

60

67

Tottenham Hotspur

Premier League

30

15

15

60

68

Oxford United

League One

45

0

10

55

69

AFC Bournemouth

Championship

30

10

15

55

70

Coventry City

Championship

20

20

15

55

71

Forest Green Rovers

League Two

20

20

15

55

72

West Bromwich Albion

Championship

20

20

15

55

73

Liverpool

Premier League

20

35

0

55

74

Middlesbrough

Championship

15

25

15

55

75

Birmingham City

Championship

15

35

0

50

76

Colchester United

League Two

35

10

0

45

77

Crystal Palace

Premier League

30

0

15

45

78

Derby County

Championship

25

20

0

45

79

Arsenal

Premier League

15

15

15

45

80

Watford

Premier League

25

15

0

40

81

Chelsea

Premier League

20

5

15

40

82

Charlton Athletic

League One

15

25

0

40

83

Preston North-End

Championship

10

25

5

40

84

Leeds United

Premier League

15

20

0

35

85

Salford City

League Two

10

20

5

35

86

Mansfield Town

League Two

10

25

0

35

87

Newcastle United

Premier League

20

10

0

30

88

Gillingham

League One

10

20

0

30

89

Burton Albion

League One

0

25

0

25

90

Bolton Wanderers

League Two

20

0

0

20

91

Harrogate Town

League Two

0

20

0

20

92

Swindon Town

League Two

0

10

0

10

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