Feature on Chelsea's Fan Advisory Board: We speak with co-Chair Tracy Brown
In the first of what I hope becomes a regular feature with FABs and other elements of structured Fan Engagement across football, […]
Month: October 2024
Listen without prejudice: Practical tips for owners & directors
I’m in my final two months of being on the board of the Dons Trust, owners of League Two AFC Wimbledon, so […]
Football's listening problem: Fan Engagement isn’t just marketing
Professor Jim Macnamara’s important 2015 report ‘Creating an ‘architecture of listening’ in organizations: The basis of engagement, trust, healthy democracy, social equity, […]