Fan Engagement Index

NB: This is just the overall table for 2019/2020. The All Time Table is also available without Fan Engagement Network membership. If you want to explore more, including individual tables for each section, case studies and more commentary about the Fan Engagement Index for 2019/2020 season, join the Fan Engagement Network for free and explore the Hub.

Recent events in football have sharpened the focus on the relationship between fans and their clubs, but whatever is going on, it’s our mission to make Fan Engagement more easily understood, measured and improved. But we’re not only about league tables. The Fan Engagement Index also picks out some of the detail of what clubs are doing, and shares it more widely than might otherwise happen. We hear a lot about how clubs are so different from each other, but we think they share the same DNA, and so should share more of how they do their Fan Engagement. 

Whether it helps you in your work, your research, or just helps you to understand your club or Fan Engagement better, we hope you find the Fan Engagement Index useful. And don’t forget to listen to the Fan Engagement Pod, with experts and interesting guests each week.

Read the press release

 

Fan Engagement Index 2019/2020 season

Place

Club

Division

Overall

Dialogue

Governance

Transparency

Provided Comments or New Data for 2019/2020

Exeter City

League Two

195

60

80

55

1

Carlisle United

League Two

175

75

65

35

1

Cambridge United

League Two

175

65

65

45

1

4

Newport County

League Two

170

50

80

40

1

5

AFC Wimbledon

League One

170

45

65

60

0

6

Lincoln City

League One

165

75

50

40

1

7

Doncaster Rovers

League One

160

65

65

30

1

8

Reading

Championship

150

80

15

55

1

9

Portsmouth

League One

140

75

45

20

1

10

Norwich City

Premier League

140

60

45

35

1

11

Leicester City

Premier League

130

75

35

20

1

12

Grimsby Town

League Two

130

60

65

5

1

13

Everton

Premier League

120

65

25

30

1

14

Tranmere Rovers

League One

120

60

45

15

0

15

Wycombe Wanderers

League One

120

45

55

20

0

16

Accrington Stanley

League One

115

65

30

20

1

17

Luton Town

Championship

110

75

35

0

1

18

Bristol Rovers

League One

110

60

30

20

1

19

Oldham Athletic

League Two

110

45

50

15

1

20

Rochdale

League One

110

40

35

35

1

21

Millwall

Championship

110

35

35

40

1

22

Plymouth Argyle

League Two

105

55

20

30

1

23

Crawley Town

League Two

105

40

30

35

0

24

Shrewsbury Town

League One

105

35

35

35

1

25

Walsall

League Two

100

55

25

20

1

26

Fulham

Championship

100

35

45

20

1

27

Brentford

Championship

95

40

40

15

0

28

Swansea City

Championship

95

40

40

15

0

29

Derby County

Championship

90

40

20

30

1

30

Sunderland

League One

90

40

35

15

1

31

Crewe Alexandra

League Two

90

40

50

0

0

32

Southampton

Premier League

90

30

25

35

1

33

Stoke City

Championship

90

20

35

35

1

34

Wigan Athletic

Championship

90

20

35

35

0

35

Rotherham United

League One

85

40

25

20

0

36

Wolverhampton Wanderers

Premier League

85

35

35

15

0

37

Brighton & Hove Albion

Premier League

85

30

35

20

0

38

Leyton Orient

League Two

85

30

35

20

0

39

Morecambe

League Two

80

45

20

15

0

40

Barnsley

Championship

80

45

35

0

0

41

Blackburn Rovers

Championship

80

30

20

30

0

42

Queens Park Rangers

Championship

80

25

20

35

0

43

Bradford City

League Two

80

20

20

40

1

44

Aston Villa

Championship

75

40

20

15

1

45

Southend United

League One

75

40

20

15

0

46

Manchester City

Premier League

75

35

25

15

0

47

Arsenal

Premier League

75

25

35

15

0

48

Milton Keynes Dons

League One

70

50

20

0

0

49

West Ham United

Premier League

70

40

15

15

1

50

Peterborough United

League One

70

35

35

0

0

51

Northampton Town

League Two

70

25

25

20

0

52

Huddersfield Town

Premier League

70

20

35

15

1

53

Stevenage

League Two

70

15

35

20

0

54

Bristol City

Championship

65

30

35

0

0

55

Ipswich Town

League One

65

30

35

0

1

56

Birmingham City

Championship

65

15

35

15

0

57

Blackpool

League One

65

15

35

15

0

58

Hull City

Championship

65

15

35

15

0

59

Manchester United

Premier League

65

15

35

15

1

60

Sheffield United

Premier League

65

15

35

15

0

61

Cheltenham Town

League Two

65

10

50

5

0

62

Tottenham Hotspur

Premier League

60

30

15

15

1

63

Forest Green Rovers

League Two

60

25

20

15

0

64

Liverpool

Premier League

60

25

35

0

0

65

Fleetwood Town

League One

60

15

25

20

0

66

Middlesbrough

Championship

60

15

25

20

0

67

Nottingham Forest

Championship

55

45

10

0

0

68

Coventry City

League One

55

20

20

15

1

69

West Bromwich Albion

Championship

55

20

20

15

1

70

Scunthorpe United

League Two

55

15

20

20

1

71

Charlton Athletic

Championship

55

15

25

15

0

72

Burton Albion

League One

55

10

25

20

0

73

AFC Bournemouth

Premier League

45

35

10

0

0

74

Colchester United

League Two

45

35

10

0

0

75

Crystal Palace

Premier League

45

30

0

15

0

76

Newcastle United

Premier League

45

20

10

15

0

77

Watford

Premier League

40

25

15

0

0

78

Chelsea

Premier League

40

20

5

15

0

79

Oxford United

League One

40

15

20

5

0

80

Burnley

Premier League

40

15

25

0

1

81

Cardiff City

Championship

40

15

25

0

1

82

Mansfield Town

League Two

40

15

25

0

0

83

Preston North-End

Championship

40

10

25

5

1

84

Port Vale

League Two

40

5

35

0

0

85

Leeds United

Championship

35

15

20

0

0

86

Gillingham

League One

35

10

20

5

0

87

Salford City

League Two

35

10

20

5

0

88

Bolton Wanderers

League One

20

20

0

0

1

89

Sheffield Wednesday

Championship

20

10

10

0

1

90

Macclesfield Town

League Two

10

0

10

0

0

91

Swindon Town

League Two

10

0

10

0

1