Scoring for the Fan Engagement Index & Awards

Fan Engagement Index (overall table)

The Fan Engagement Index awards up to 240 points to clubs overall based on the quality of their Fan Engagement. It comprises three categories, each offering up to 80 points. Final figures correct as of the 31st of May of the end of the season concerned.

All of the data we collect for the Fan Engagement Index are publicly available, via club, league and other websites and sources. It involves no surveying of fans or others. We do not contact clubs directly during the process, to as closely as possible mirror the journey of a fan attempting to find out the information themselves, and to ensure fairness to all clubs.

However, we do send a copy of what has been collected for each club, and invite them to provide comment, further information, clarification or make any changes on what we’ve collected.

Click below for a full explanation and points allocated for each section & element of Fan Engagement.

Scoring System (algorithm) - Think Fan Engagement

The scoring system we use to create the final table is available below. All of the data we collect for the Fan Engagement Index are publicly available, via club, league and other websites and sources. It involves no surveying of fans or others. We do not contact clubs directly during the process, to as closely

Fan Engagement Awards (from 2023/2024)

From 2023/2024 season (released in August 2024), clubs can also win in one of four categories: Gold, Silver, Bronze and Merit. The categories are explained below:

How the new Fan Engagement Awards (from 2023/2024) are scored

You can read more about the Index, including previous year’s tables, ideas for Fan Engagement from clubs, and other information, via the Fan Engagement Hub (no registration needed).